Privacy Policy

How SUBIA handles information shared through this website and our project enquiry channels.

Last updated: 6 November 2026

Who handles your information

This website is operated by SUBIA, 温州苏比亚电力科技有限公司, based in Yueqing, Wenzhou, Zhejiang, China. For questions about your information, contact [email protected].

Information you provide

Our contact form asks for your name, email address, company, phone number, equipment or model, and project requirements. The quotation form asks for your name, work email and project requirements. You may also provide your company and phone or WhatsApp number. When available, the form automatically includes equipment, model and application details from the page. Required fields are marked on each form.

The quotation form also records the page from which you opened it, helping us understand the equipment you are asking about. If you send drawings or documents by email, the information in those files becomes part of your enquiry. Please share only information needed for the project and avoid sensitive personal information.

How we use enquiry information

We use your contact details and project information to respond, clarify technical requirements, prepare quotations and coordinate related project discussions. Submitting a project enquiry does not sign you up for a separate marketing newsletter.

Storage and access

Form submissions are stored in our website database. Enquiry notifications and subsequent correspondence may also be stored in our email system. Team members handling your request and the service providers operating our hosting and email systems may process this information for those purposes.

Our website hosting is provided through Hostinger. Website and email services may process information outside your country, and enquiries are handled by our team in China. Please contact us before sending material that requires a specific confidentiality or data-location arrangement.

Technical information and cookies

When you visit or submit a form, the website and hosting systems may record technical information such as your IP address, browser, requested page and request time. These records support website operation, troubleshooting and protection against misuse.

The website uses cookies or similar storage for functions such as language preferences, sessions and security. You can manage cookies in your browser; blocking necessary cookies may affect some website functions.

How long information is kept

Submitting a form does not automatically delete the enquiry record. We keep information while needed to handle the enquiry, related project correspondence and applicable business record-keeping obligations. The appropriate retention period depends on the request and any resulting business relationship.

Your choices and requests

You can contact [email protected] to ask about information you have provided or request access, correction or deletion. Identify the email address and enquiry concerned. We may need to confirm your identity before providing or changing information. Some records may need to be retained to meet applicable obligations.

External services and links

Links to WhatsApp, social networks and other external websites take you to services with their own privacy practices. Information you send through those services is also handled under their policies. You can use our contact form or email instead.

Changes to this notice

We will update this page when the website’s information-handling practices change. The date above identifies the latest version.

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